BOWERS COMPANY POLICES AND WARRANTY INFORMATION

• Bowers Machine Company and it's subsidiary GensetCentral will not sell or rent any of your personal information to third parties. We will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.

  • We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers. . Additionally, we may share information with processing companies including collection agencies.
    
    
  • We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity
    
    
  • We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

• It is Purchasers responsibility to read our disclaimers, policies and warranties. We provide extensive on-site information, prepared by us and others for Purchasers use.  However, we do not guarantee the accuracy or content of any information provided. It is Purchasers responsibility to read, understand and apply the information available to Purchasers installation.
  
  
• We cannot be responsible if Purchaser purchases the wrong unit, for the wrong application or with the wrong specifications

• Bowers is an equipment supplier, We are not engineering consultants, contractors or installers. All material is supplied on the terms stated on the quote or sales invoice.  We not allow retentions, holdbacks or payment upon acceptance.
• Sales Taxes will be collected on all orders in Washington State, unless the item is for resale and Bowers has a resale card on file at the time of the transaction. There are no sales taxes collected for sales in other states. If sales tax is required to be paid locally - it is Purchasers responsibility to pay all applicable taxes
• All quotations will be valid for 10 days and will automatically expire unless a written extension is provided by an officer of Bowers.
• Permits, duties, GST, licenses and government fees and any other incidental costs are NOT included in any quote or sales price.
• Offloading, fuel, installation, placement and setting are NOT included in any quote or sales price.
• Startup inspection, Installation costs, pre-inspection and other labor and materials not specifically stated in any quotation or sales are NOT included in the transaction.
• Freight is NOT included unless specifically stated and will be billed at actual cost of the cost as stated in the quote or sales invoice and if not stated, freight will be billed in accordance with our normal policy.
• Delivery Terms, unless otherwise expressly provided, the prices shown are FOB point of shipment.  Risk of loss of the Goods passes from Bowers to the Purchaser upon delivery of the Goods to a carrier at that FOB point.  Purchaser shall be deemed to have accepted the goods as conforming to the contract if Purchaser doesn't not notify Bowers to the contrary in writing within 5 days after delivery of the Goods to Purchaser
• Quotes are based on WRITTEN quotations. The size, suitability for use and compliance with local regulations for the generator Purchaser purchase is Purchasers responsibility.
• Purchaser must take proper precautions to prevent damage, overloading or misuse of the equipment provided. We are not responsible for damage caused by improper installation, misuse, treatment or maintenance of the equipment. Read the manual and/or hire a professional installer or generator maintenance technician.

• Please see the Installation and Operation manual supplied with Purchasers machine for information regarding proper installation, service and operation of Purchasers new generator.  Bowers service technician phone assistance is available at $125.00 per hour, minimum charge $75.00 credit card required.  

• Specifications, features, controls and other data subject to change, substitution or modification without notice. Some data provided may be approximate. We recommend that Purchaser review the review Product Details, Product Brochures and Warranty for this product carefully. 

• All equipment should be sized, installed, started and maintained by professionals or knowledgeable users. The buyer is responsible for selection of equipment, Bowers accepts no engineering, sizing or suitability responsibilities in connection with Purchase. All sales subject to conditions of sale posted on this page. All policies are subject to change without notice.

• Prices are subject to change without notice.
• We reserve the right to cancel or reject any sale at anytime. If Bowers should cancel or reject Purchasers order Bowers will immediately notify Purchaser of our decision and will refund Purchasers payment, if any, in that same manner in which we received payment.

• A orders are considered cash sales and must be paid for in advance of delivery - 20% with order, the balance before shipment. . We may extend credit terms to businesses at our option, with credit approved in advance of the order - Sales on account are at a higher price than our Cash Prices.  We reserve the right to deny credit to anyone at anytime. We may accept MasterCard and Visa for shipments in the continental US, a card processing fee will be added to the sales amount.
• Deposits will be retained by Bowers and applied to cancellation fees, restocking charges, delivery, storage or other fees due for cancellation or refusal to accept an order and deposits may be applied to any outstanding balance for other sales or will may be returned at our discretion.
• All invoices which are past due are subject to an interest charge of 1.5% per month (18% per annum) from the shipment date.  Invoices are payable at Bowers. PO Box 600, Kent WA 98035-0600.  IF Purchaser fails to timely pay Bowers, Bowers shall be entitled to all of it's actual expenses incurred in collecting from Purchaser (whether or not suit is filed) including attorney's fees, court costs, costs of enforcing a judgment and all other associated expenses.
• Security Agreement - Purchaser hereby grants Bowers a security interest in the Goods to secure payment of all sums due under our invoice and Purchaser agrees to execute any documents or provide any information reasonably required by Bowers for perfection of this security interest. Purchaser shall not sell, dispose of, attempt to convey, or remove the goods from the country where originally delivered until our invoice shall have been paid in full.
• Delivery Delays - Delivery estimates represent Bowers best judgment based upon information received from manufacturers and suppliers.  Estimated delivery dates will be projected from the date of receipt of complete manufacturing information including necessary blueprints, Purchasers acceptance of specifications and other information necessary for delivery.  In no event shall Bowers be liable for general damages, incidental damages, consequential damages, lost profits or loss of use of the Goods due to delay in delivery.

  GOVERNING LAW

• Governing Law: Jurisdiction and Venue - this sale shall be governed by the laws of the state of Washington.  In the event of legal action arising from or relating in any way to this sale. Purchaser hereby consents to exclusive jurisdiction and venue in the Superior Court of Washington for King County.

• Our receipt of purchase order or communication committing to the order (the "order"), is the date of order.
• Orders that are cancelled on or after the date of order are subject to a cancellation charge of up to 50% of the order total. This charge will be due whether the factory consents to the cancellation or not. Bowers may lower the cancellation fees at Bowers sole discretion, however the minimum acceptable cancellation fee due Bowers shall be the sum of all reasonable out of pocket expenses, delivery and return freight, storage charges and disposal costs of ordered products including a reasonable profit thereon, plus lost profits on the orders cancelled.
• If the manufacturer does not consent to the cancellation, then the contract amount will be due in full for the item involved and the cancellation policy shall be applied to the remaining items on the order.
• If the manufacturer consents to cancellation or if Bowers has not actually ordered the product We MAY cancel Purchasers order upon Purchasers written request, however the manufacturers cancellation and/or restocking fees (if any) AND Bowers cancellation and/or restocking fees shall apply to the order.
• The total of all charges shall not exceed the total amount of the order. If Purchaser cancel any item or order that is part of a system on multiple orders, or consists of multiple items on a single order, We may cancel all or part of the system or the multiple orders and/or all the remaining items on order for Purchasers order.
• In the event that Bowers obtains possession of products Purchaser ordered, Bowers shall have the right to sell the products and credit Purchasers account, taking into account charges owed in accordance with Bowers policy. We may retain any remaining amounts owed to Purchaser until all disputes are finally resolved. Please see Returns, Restocking and Return Authorization.

• Orders for products which Bowers does not stock or for quantities that exceed what we normally stock may not be cancelled.

• Bowers requires a return authorization and prepaid freight on any return or the shipment will be refused on our receiving dock, NO EXCEPTIONS! We do not accept returns on products that require repairs covered under warranty. See Warranty Repairs below.
• Bowers only accept returns if Bowers should ship Purchaser the wrong product. For any return, the product must be in NEW (unused) condition with all original packing materials, manuals, parts, warranty cards and other materials shipped with the unit.
• Bowers cannot accept the return of products that have been USED or OPERATED as Bowers does not sell USED equipment.
• All returns require a minimum restocking charge equivalent to fifty percent (50%) of invoice or as required by the manufacturer, excluding freight.  Freight costs incurred will also be deducted from Purchaser deposit.
• We do not accept return of products for warranty service or product failure.  Warranty service is the responsibility of the Generator manufacturer - not Bowers. We cannot and will not accept returns because Purchaser purchase the wrong item, the wrong size of unit, or the wrong voltage or because Purchaser refuse to take the product to a local repair facility.
• For order cancellations see Order Cancellation.

FREIGHT DAMAGE

INSPECTION OF PRODUCTS PRIOR TO SHIPMENT

WARRANTIES

WARRANTY PROCEDURES

GENERATOR SAFETY